Product Support
Need information for a specific product? Get help pairing, troubleshooting, and more with the guides here.
Get more information
Connect to Bluetooth
Wondering how to pair wireless earbuds or how to pair wireless headphones. Our guide makes it easy to connect to bluetooth and easily pair your JLab headphones to your device. Easy guide on how to pair your headphones and earbuds with bluetooth.
Troubleshooting Earbuds
Need help with your JLab earbuds? Check out our guides on troubleshooting JLab earbuds including charging, and how to reset your earbuds.
Troubleshooting Headphones
Need help with troubleshooting your headphones? Check out this section if you want to use audio burn-in or if your microphone has no sound transmitted.
Shipping
Check out JLab General Shipping information including shipping times or need help with your shipment.
Warranty
Find out how to file a claim and the entire warranty policy.
Videos
Check out some JLab how-to videos, as well as product guides.
Get support
- Contact usReach out to [email protected] for any additional questions.
- Chat with usReach out to one of our Customer Service Representatives for personalized help.