Connection failure or earbuds disconnected from each other (Manual Reset).

<h1 id="isPasted">General Pairing</h1><ul><li>Press and hold both touch sensors for 3+ seconds to power ON. One earbud turns solid white and the other earbud blinks blue/white indicating ready to pair to your device</li></ul><img src="https://uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-5814804b-6952-4247-bf32-db73f816181b" style="width: 300px;" class="fr-fic fr-dib"><ul><li>Select &#x201C;JLab JBuds Air&#x201D; in your device settings. Voice prompt &#x201C;Bluetooth connected&#x201D; followed by solid white lights will indicate you are connected.&#xA0;<img src="https://uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-887c3c55-835d-4c78-86bd-fa09cbeaf87d" style="width: 300px;" class="fr-fic fr-dib"></li></ul><h2 id="troubleshooting">Troubleshooting</h2>Connection failure or earbuds disconnected from each other (Manual Reset)&#xA0;<ol start="1" type="1"><li>Keep the earbuds in the charging case and forget &#x201C;JLab JBuds Air&#x201D; from your Bluetooth device settings.&#xA0;</li><li>Quick tap 7x on one earbud in the charging case. Earbud blinks blue 4 times&#xA0;</li><li>Quick tap 7x on other earbud in the charging case. Earbud blinks blue 4 times.&#xA0;</li><li>Take both earbuds out of the charging case. One earbud will be solid white and other will blink blue/white indicating ready to pair to your device.&#xA0;</li></ol><iframe width="100%" src="https://www.youtube.com/embed/W_gQDWBeDTg?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe>

How to pair and troubleshoot JBuds Air True Wireless

Connection failure or earbuds disconnected from each other (Manual Reset)

<h2 id="isPasted">Troubleshooting&#xA0;</h2>Connection failure or earbuds disconnected from each other (Manual Reset)&#xA0;<ol><li>Keep the earbuds in the charging case and forget &#x201C;JLab JBuds Air&#x201D; from your Bluetooth device settings.&#xA0;</li><li>Quick tap 7x on one earbud in the charging case. The earbud blinks blue 4 times&#xA0;</li><li>Quick tap 7x on the other earbud in the charging case. The earbud blinks blue 4 times.&#xA0;</li><li>Take both earbuds out of the charging case. One earbud will be solid white and the other will blink blue/white indicating ready to pair to your device.&#xA0;</li></ol>

How to factory reset JBuds Air True Wireless

JLab JBuds Air makes controlling your music easy with the built-in touch controls. Left:. Volume Down: Single Tap. Siri (iOS) or “Ok Google” (Android): Double Tap. Answer: Single Tap. Hangup: Double Tap. Reject incoming calls: Press & hold 1+ sec. Tr

<img data-fr-image-pasted="true" src="https://uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-36f23645-58d2-4af1-af49-d6ca46988ea7" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-style: none; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; width: 371px;" class="fr-fic fr-dii"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">JLab JBuds Air makes controlling your music easy with the built-in touch controls.<ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:circle;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Left:<ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Volume Down: Single Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Siri (iOS) or &#x201C;Ok Google&#x201D; (Android): Double Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Answer: Single Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Hangup: Double Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Reject incoming calls: Press &amp; hold 1+ sec</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Track Back: Press and Hold 1+ sec</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">EQ Change: Triple Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Power On: Press and Hold 3+ sec</li></ul></li><li dir="ltr" style="list-style-type:circle;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Right:<ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Volume Up: Single Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Play / Pause: Double Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Track Forward: Press and Hold 1+ sec</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Answer Call: Single Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Hangup: Double Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Reject Incoming Calls: Press and Hold 1 sec</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">EQ Change: Triple Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Power On: Press and Hold 3+ sec</li></ul></li></ul>

Touch Controls

INCLUDES: JBuds Air ANC True Wireless Earbuds, Charging Case, 3 Sets Gel Tips (S,M,L), 1 Set Cush-Fins tIPS, 1 Medium Cloud Foam Tips ™, JLab Two Year Warranty. AUDIO. BATTERY. CHARGING. BLUETOOTH. GENERAL

INCLUDES: JBuds Air ANC True Wireless Earbuds, Charging Case, 3 Sets Gel Tips (S,M,L), 1 Set Cush-Fins tIPS, 1 Medium Cloud Foam Tips &#x2122;, JLab Two Year Warranty.AUDIO<ul><li>Speaker: &#x3A6;12mm Dynamic, Neodymium Magnet</li><li>Frequency Response: 20Hz-20kHz</li><li>Impedance:28 &#x3A9;</li><li>Output: 104&#xB1;3db</li><li>Microphone: 2 left earbud (FF Mic+FB Mic), 2 right earbud (FF Mic+FB Mic)</li></ul>BATTERY<ul><li>Battery Life: 40+ Hours</li><li>ANC Battery Life: 24+ Hours</li><li>Earbud Input Power: 48mA</li><li>Earbud Battery: 55mAh lithium polymer rechargeable</li><li>Charging Case Input Power: 480mA</li><li>Charging Case Battery: 500mAh lithium polymer rechargeable</li></ul>CHARGING<ul><li>Charge Plug: USB Type A</li><li>Earbud Charge Time: &lt;2 Hours</li><li>Case Charge Time: &lt;2.5 Hours</li><li>Standby Time: 165 Hours</li></ul>BLUETOOTH<ul><li>Version: Bluetooth 5.2</li><li>Range: 30+ ft.</li></ul>GENERAL<ul><li>Weight: 5g per earbud, 55g charging case</li><li>IP Rating: IP55</li><li>Warranty: 2 year warranty</li></ul>

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