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Product Support

Need information for a specific product? Get help pairing, troubleshooting, and more with the guides here.


True Wireless Earbuds

Get individualized product support for all true wireless products.

17 categories • 2 articles
Open-Ear Audio

Get individualized product support for all open-ear earbuds.

2 categories
Bluetooth Headphones

12 categories • 1 article

Keyboards, Mice, Microphones, and Webcams. If you are looking for headsets please check out the Bluetooth Headphones Category.

4 categories • 1 article

1 category • 1 article


How to clean your JLab earbuds

We hate to say it, but the most unsanitary things we touch on a daily basis are personal items. Yup, that is right, including our buds - we’ve all been there, you take out your earbud and it’s frightening what comes out with them. Well have no fear!