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Troubleshooting Earbuds

Need help with your JLab earbuds? Check out our guides on troubleshooting JLab earbuds including charging, and how to reset your earbuds.

Audio Burn-In

NOTE - Do not need to listen to the audio burn-in file while it's playing!. Burn-in is the process for exercising new audio equipment. Most headphones require at least 40 hours of burn-in time to reach their optimal performing state. The main purpose

How to Factory Reset your JLab Earbuds

Connection failure or earbuds disconnected from each other (Manual Reset). **If you run into any issues along the way or the steps above do not fix the issue, please reach out to our support team so we can assist you get connected: [email protected]