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Find out how to file a claim and the entire warranty policy.

Warranty Claims

We love that you are rocking JLab! We take pride in our products and fully stand behind them. We strive to respond to all inquiries within 24-48 business hours. If you have not received your response, please check your spam or junk mail folder. Pleas

Full Warranty Policy

JLab extends this Limited Warranty to the original end-use purchaser of JLab products*(including headphones, earphones, earbuds, speakers,Mp3 players”) or the person receiving a Product as a gift, provided that the JLab Product was purchased from an