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JLab Support

Visit our self-service portal for help with product manuals and help with pairing through bluetooth. Whether you need help with your earbuds, headphones, or work products the help center will be able to answer your questions.

JLab Support Help Center

Need information for a specific product? Get help pairing, troubleshooting, and more with the guides here.

Wondering how to pair wireless earbuds or how to pair wireless headphones. Our guide makes it easy to connect to bluetooth and easily pair your JLab headphones to your device. Easy guide on how to pair your headphones and earbuds with bluetooth.

Need help with your JLab earbuds? Check out our guides on troubleshooting JLab earbuds including charging, and how to reset your earbuds.

Troubleshooting Earbuds

Need help with troubleshooting your headphones? Check out this section if you want to use audio burn-in or if your microphone has no sound transmitted.

Troubleshooting Headphones

Check out JLab General Shipping information including shipping times or need help with your shipment.

Find out how to file a claim and the entire warranty policy.

Check out some JLab how-to videos, as well as product guides.