Reach out to one of our Customer Service Representatives for personalized help.

Reach out to support@jlab.com for any additional questions.

Shop

Shipping

Warranty

Product Support

Connect to Bluetooth

JLab Support

BLUETOOTH OR EARBUD CONNECTION FAILURE (MANUAL RESET) 1. Keep the earbuds in the charging case and forget &quot;JLab JBuds ANC&quot; from your Bluetooth device settings. 2. Quick tap 7x on one earbud in charging case. Earbud blinks blue 4 times. 3. Quick tap 7x on other earbud in charging case. Earbud blinks blue 4 times. 4. Take both earbuds out of the charging case. One Earbud will be solid white and other will blue/white indicating ready to pair to your device.

Troubleshooting

True Wireless Earbuds

JBuds ANC 3

SEVERE WEATHER DELAYS

How to clean your JLab earbuds

FCC IDs on Different Earbud Models

What's different in the new generation of True Wireless earbuds?

First Time Setup and troubleshoot Epic Air ANC V1 & V2

How to factory reset Epic Air ANC True Wireless Earbuds

Touch Controls Version 2

Touch Controls Version 1

Tech Specs

Epic Air ANC V1 & V2

First Time Setup and troubleshoot Epic Air Sport

How to factory reset Epic Air Sport

Epic Air Sport

First Time Setup and troubleshoot Epic Air Sport ANC V1 & V2

How to factory reset Epic Air Sport ANC True Wireless Earbuds

Touch Controls

Epic Air Sport ANC V1 & V2

First Time Setup (Bluetooth)

Pair Up Using Dongle

Go Ahead, Press the Button

Get Charged

The Right Sound

Epic Lab Edition

First Time Setup and troubleshoot GO Air Pop True Wireless

How to factory reset your Go Air Pop True Wireless Earbuds

GO Air Pop

First Time Setup and troubleshoot

How to factory reset your GO Air Tones True Wireless Earbuds

GO Air Tones

First Time Setup and troubleshoot GO Air True Wireless Earbuds

How to factory reset your GO Air True Wireless Earbuds

International Manuals for GO Air

GO Air

First Time Setup and troubleshoot GO Air Sport True Wireless Earbuds

How to factory reset your Go Air Sport True Wireless Earbuds

GO Air Sport

First Time Setup and troubleshoot JBuds Air ANC

How to factory reset JBuds Air ANC True Wireless Earbuds

JBuds Air ANC

First Time Setup and troubleshoot JBuds Air True Wireless

How to factory reset JBuds Air True Wireless

JBuds Air V3

First Time Setup and troubleshoot JBuds Air Icon

JBuds Air Icon

First Time Setup and troubleshoot JBuds Air Executive

How to factory reset JBuds Air Executive True Wireless Earbuds

JBuds Air Executive V2

First Time Setup and troubleshoot JBuds Air Pro

How to factory reset JBuds Air Pro True Wireless Earbuds

JBuds Air Pro

First Time Setup and troubleshoot JBuds Air Sport V2 & V3

How to factory reset - JBuds Air Sport True Wireless Earbuds

JBuds Air Sport V2 & V3

First Time Setup

Controls

Equalizer Modes

Charging

Bluetooth Multipoint

Download the App

First Time Setup JBuds Mini

Download The App

How To Use Your Earbuds

How to Charge Your JBuds Mini

Get The Right Sound For Every Moment

How To Connect To Multiple Devices Simultaneously

Find Your Fit

Quick Tips

Factory Reset & Troubleshooting

JBuds Mini

Quick Start Guide

First Time Setup and troubleshoot your Work Buds

How to wear and get the right fit for your Work Buds

How to store your boom mic

How to Use Your Earbuds

How to connect to multiple devices simultaneously

How to charge your Work Buds

Get the right sound for every moment

Work Buds

First Time Setup and troubleshoot your JBuds Frames

How to factory reset JBuds Frames

JBuds Frames

First Time Setup and troubleshoot Open Sport

How to factory reset Open Sport True Wireless Earbuds

VIDEO: Quick Start Guide

Open Sport

Open-Ear Audio

How to pair ANY bluetooth JLab Headphones

Go Work is connected to PC but microphone does not work

Go Work Tech Specs

Go Work Headset

Bluetooth

Charging / Controls

Bluetooth Multipoint (Connect 2 Devices Simultaneously)

Download the Mobile App

JBuds Lux

JBuds Work Tech Specs

JBuds Work Headset

Charging | Wired Connection

Bluetooth Connection

Multipoint (Connect 2 Devices Simultaneously)

How to re-pair the GO Work 2 Dongle to your Headset

Go Work Gen2 Headset Setup

How To Pair

Button Functions

TROUBLESHOOTING

Go Work Gen2 Headset

Studio Tech Specs

Studio Wireless Headphones

Studio Pro ANC Tech Specs

Studio Pro Over-Ear ANC Wireless Headphones

Studio Pro Tech Specs

Studio Pro Over-Ear Wireless Headphones

Studio ANC Tech Specs

International Manuals Studio ANC On-Ear Wireless Headphones

Studio ANC On-Ear Wireless Headphones

Rewind Wireless Retro Tech Specs

Rewind Retro Wireless Headphones

JBuddies Pro Tech Specs

JBuddies Pro Over-Ear Kids Headphones

JBuddies Studio 2020 Tech Specs

JBuddies Studio On-Ear Kids Headphones

Neon Tech Specs

Neon Wireless On-Ear Headphones

Bluetooth Headphones

Pairing Work Products to 1 Dongle

Connect with Dongle

GO Wireless Keyboard

JBuds Wireless Keyboard

Epic Wireless Keyboards

Wireless Keyboards

GO Mouse

JBuds Mouse

Epic Mouse

Wireless Mice

GO Talk

JBuds Talk

Epic Talk

Talk GO

Talk

Talk PRO

USB Microphones

GO Cam

JBuds Cam

Epic Cam

Webcams

Work

dB Rating for Everyday Activities

How to Wear your JBuddies Protect

JBuddies Protect

Protect

How To: Pair Your Headphones, Earbuds to your iPhone or Smartphone

How To: Pair Your Headphones, Earbuds to your Mac

How To: Pair Your Headphones, Earbuds to your PC

How To: Pair Your Headphones, Earbuds to your Nintendo Switch

How to: Pair your Headphones, Earbuds to PS5

How to: Pair your Headphones, Earbuds to Xbox One

How to: Pair your JLab Headphones to Multiple Devices using Bluetooth Multipoint

TroubleshootingUpdated 2 months ago