Connection failure or earbuds disconnected from each other (Manual Reset)

<h1 id="isPasted">General Pairing</h1><ul><li>Take earbuds out of the charging case and remove stickers. Press and hold both touch sensors 3+ seconds to turn them ON. One earbud turns solid white and the other earbud blinks blue/white indicating ready to pair to your device.</li></ul><img src="https://uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-311c93a2-b842-407f-9a57-811783377e0a" style="width: 300px;" class="fr-fic fr-dib"><ul><li>Select &#x201C;JLab JBuds Air Executive&#x201D; in your device settings. Voice prompt &#x201C;Bluetooth connected&#x201D; followed by solid white lights will indicate you are connected.&#xA0;</li></ul><img src="https://uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-9ec538d5-7105-4248-8bef-077275a8c30d" style="width: 300px;" class="fr-fic fr-dib"><h2 id="troubleshooting">Troubleshooting</h2>Connection failure or earbuds disconnected from each other (Manual Reset)&#xA0;<ol start="1" type="1"><li>Keep the earbuds in the charging case and forget &#x201C;JBuds Air Executive&#x201D; from your Bluetooth device settings.&#xA0;</li><li>Quick tap 7x on one earbud in the charging case. Earbud blinks blue 4 times&#xA0;</li><li>Quick tap 7x on other earbud in the charging case. Earbud blinks blue 4 times.&#xA0;</li><li>Take both earbuds out of the charging case. One earbud will be solid white and other will blink blue/white indicating ready to pair with your device.<iframe width="100%" src="https://www.youtube.com/embed/zNpjDIctFvE?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe>&#xA0;</li></ol>

How to pair and troubleshoot JBuds Air Executive

<h2 id="isPasted">Troubleshooting&#xA0;</h2>Connection failure or earbuds disconnected from each other (Manual Reset)&#xA0;<ol><li>Keep the earbuds in the charging case and forget &#x201C;JLab JBuds Air Executive&#x201D; from your Bluetooth device settings.&#xA0;</li><li>Quick tap 7x on one earbud in the charging case. The earbud blinks blue 4 times&#xA0;</li><li>Quick tap 7x on the other earbud in the charging case. The earbud blinks blue 4 times.&#xA0;</li><li>Take both earbuds out of the charging case. One earbud will be solid white and the other will blink blue/white indicating ready to pair to your device.&#xA0;</li></ol>

How to factory reset JBuds Air Executive True Wireless Earbuds

JLab JBuds Air Executive makes controlling your music easy with built-in touch controls. Left:. Volume Down: Single Tap. Siri (iOS) or “Ok Google” (Android): Double Tap. Hangup: Double Tap. Switch Music / Movie Mode: Press and hold 1+ sec. EQ Change:

<img src="https://uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-740987ac-dcab-4955-8e5e-13c2f8920d03" style="width: 473px;" class="fr-fic fr-dib"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">JLab JBuds Air Executive makes controlling your music easy with built-in touch controls.<ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:circle;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Left:<ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Volume Down: Single Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Siri (iOS) or &#x201C;Ok Google&#x201D; (Android): Double Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Hangup: Double Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Switch Music / Movie Mode: Press and hold 1+ sec</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">EQ Change: Triple Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Power On: Press and hold 3+ sec</li></ul></li><li dir="ltr" style="list-style-type:circle;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Right:<ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Volume Up: Single Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Play / Pause: Double Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Track Forward: Press and Hold 1+ sec</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Answer Call: Single Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Hangup: Double Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Reject Incoming Calls: Press and Hold 1 sec</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Be Aware On / Off: Triple tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Power On: Press and Hold 3+ sec</li></ul></li></ul>

Touch Controls

INCLUDES: JBuds Air Executive True Wireless Earbuds, Charging Case with Integrated Charging Cable, 3 Sets Gel Tips, 1 Set Cloud Foam™ Eartips, 1 Set Cush Fins™, JLab Two Year Warranty. AUDIO. BATTERY. BLUETOOTH. GENERAL

INCLUDES: JBuds Air Executive True Wireless Earbuds, Charging Case with Integrated Charging Cable, 3 Sets Gel Tips, 1 Set Cloud Foam&#x2122; Eartips, 1 Set Cush Fins&#x2122;, JLab Two Year Warranty.AUDIO<ul><li>Speaker: &#x3A6;8mm Dynamic, Neodymium Magnet, 20Hz-20kHz, 32 &#x3A9;</li><li>Output: 103&#xB1;3db</li><li>Microphone: 1 Knowles, 2 Silicon, -4.8dB&#xB1;3 at 1KHz</li></ul>BATTERY<ul><li>Battery Life: 6.5+ hours in each earbud, 24+ hours in case</li><li>Input Power: DC 5V, 50mA</li><li>Earbud Battery: 60mAh lithium polymer</li><li>Earbud Charge Time: 1.5 Hours</li><li>Rapid Charge: 15 min charging = 1-hour playtime</li><li>Charging Case Battery: 700mAh lithium polymer rechargeable</li><li>Quick Charge: 15 min charge = 1 hour of use</li><li>Case Charge Time: 2.5 Hours</li></ul>BLUETOOTH<ul><li>Version: Bluetooth 5</li><li>Range: 30+ ft.</li></ul>GENERAL<ul><li>Weight: 5.5g per earbud, 61g charging case</li><li>IP Rating: IP55</li><li>Warranty: 2-year warranty</li></ul>

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