Factory Reset & TroubleshootingUpdated 20 days ago

TROUBLESHOOTING
CONNECTION FAILURE OR EARBUDS 
DISCONNECTED FROM EACH OTHER
(MANUAL RESET)

1. Keep the earbuds in the charging case and forget “JLab JBuds Mini” from your Bluetooth device settings.
2. Quick tap 7x on one earbud in charging case. Earbud blinks blue 4 times.
3. Quick tap 7x on other earbud in charging case. Earbud blinks blue 4 times.
4. Take both earbuds out of the charging case. One earbud will be solid white and other will blink blue/white indicating ready to pair to your device.

**If your earbud does not light up when removed from charging case, please reach out to our support team so we can discuss possible warranty options.

How can I improve my call quality?

Please make sure you update the firmware of your JBuds Mini. Firmware update 1.1.4.4 improves call performance. You can update the firmware via the JLab App. Download the JLab App and connect the JLab JBuds Mini. Select ‘Update Firmware’ or the Firmware pop-up that appears. Keep the app open to update – takes 1-3 minutes.

There is no one-size-fits all when it comes to earbuds, which is why JLab includes multiple gel eartips with our products, and sell additional sizes on our site as well. The low profile and minuscule design of the JBuds Mini may cause its microphones to be covered by some people depending on the shape of their ears. If calls seem muffled, we recommend using the larger size of the gel eartips so the mic extends a bit more from the outer part of the ear.

Instructional videos at: JLAB.COM/MANUALS

DOWNLOAD THE APP

Customize JBuds Mini features and update the latest software.
Download the JLab App in Apple/Google Play Store.